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Senior Public Information Officer, P-5
DATE OF ISSUANCE:   13 Jul 2012
ORGANIZATIONAL UNIT:   United Nations Assistance Mission for Iraq

Depending on professional background, experience and family situation, a competitive compensation and benefits package is offered.
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United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Under the direction of the Director/Chief of Public Information and within the limits of delegated authority and depending on location, the Senior Public Information Officer will be responsible for the following duties: Formulate, implement and manage the UNAMI’s integrated communications strategy, including its design, implementation, evaluation, and update, covering the mission's internal and external strategic communications activities; Formulate, implement and manage, in consultation with mission leadership, the substantive work programme of the public information component of the mission, including by assisting in the coordination of work in the different areas both within the public information component (media relations, TV/video, radio, print, digital communications, photo, press and outreach etc.), with the mission leadership, with the mission as a whole, and other UN entities, as appropriate; Ensure that public information outputs meet high-quality standards, in accordance with UN policy objectives and rules and regulations, and are evaluated for their effectiveness; Oversee mission interaction with local, regional and international media; Advise mission leadership, senior staff and other mission personnel, on strategic communication matters based on a thorough knowledge of politics mission leadership interactions with officials of the Government, major parties to negotiations, as well as with other key stakeholders, such as nongovernmental and civil society organisations; Oversee the administration of the public information component, including managing the budget, strategic planning and evaluation of effectiveness; Manage, guide, develop and help provide training opportunities for staff under his/her supervision; Foster teamwork and communication among staff and across organisational boundaries; Ensure that the mission communications strategies and public information campaigns are harmonised with overall goals and objectives of the United Nations and the Departments of Political Affairs, Peacekeeping Operations, and Field Support; Determine use of appropriate technologies for production and dissemination; Maintain regular interaction and consults, as appropriate, with public information personnel at UNHQ.

PROFESSIONALISM - Ability to conceive, implement and manage integrated communications strategies, based on an assessment of different communications challenges and the changing strategic and operational goals of UNAMI; ability to design and conduct effective local, regional and worldwide media campaigns; ability to oversee production and integration of various types of media, including video, radio, digital, photo, print, etc; ability to oversee the work of the mission spokesperson and media relations and media monitoring units; ability to function as key strategic communications advisor to mission leadership and other senior officials; ability to assess political trends, public attitudes, conditions and developments in Iraq and the region; ability to oversee evaluation and public opinion surveys; ability to plan, manage and evaluate complex budgets; ability to follow and apply complex procurement rules and procedures; in-depth knowledge of strategic and crisis communications; highly developed communication (spoken, written, public speaking and presentation) skills in English and Arabic, including ability to present and defend difficult positions to a wide range of audiences; knowledge of public information production and awareness of technological developments in radio, video, digital communications; Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of peace operations. LEADERSHIP - Proven track record of excellent management and technical leadership skills and ability to delegate appropriate responsibility and accountability; ability to effectively lead, supervise, mentor, develop and evaluate staff and design training/skills enhancement initiatives to ensure effective transfer of knowledge/skills; Demonstrated ability to provide leadership and take responsibility for incorporating gender perspectives into substantive work; commitment to the goal of achieving gender balance in staffing. PLANNING AND ORGANISING - Ability and experience in planning and managing effective strategic communications campaigns targeted to the local, regional and international media; NGO's; civil society; government officials; international institutions; business groups among others. Ability to implement and supervise programme activities consistent with agreed strategies within the context of the mission mandate; ability to identify strategic issues, provide analysis and solve problems; ability and substantial experience in managing and directing staff with diverse skills and expectations in carrying out an effective work programme; in-depth knowledge of management; experience in building and managing teams and creating an enabling work environment, including ability to effectively lead, supervise, mentor, develop and evaluate groups of staff and design training/skills enhancement initiatives to ensure effective transfer of knowledge/skills; good knowledge and command of planning, programming, budgeting, finance management, personnel and other relevant administrative policies; discretion and sound judgement in applying expertise to highly complex and/or sensitive issues; strong negotiating skills and ability to influence others to reach agreement. TEAMWORK - Ability to provide leadership and take responsibility for incorporating gender perspectives into substantive work; excellent interpersonal skills and ability to establish and maintain effective working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity; ability to lead and gain assistance of others in a team endeavour. JUDGEMENT/DECISION-MAKING - Mature judgement, initiative, imagination and resourcefulness, energy and tact; proven ability to provide strategic direction, to plan and establish priorities, and to ensure an effective work structure to maximise productivity and achieve goals.


Advanced university degree (Master's degree or equivalent) in one or more of the following: strategic communications, communications, public relations, international relations, broadcasting or other relevant disciplines such as social sciences, business administration or management. A first level university degree with a relevant combination of academic qualifications and professional experience may be accepted in lieu of the advanced university degree.

Work Experience
At least 10 years of progressively responsible experience in strategic communications, public information, or media, including management, in large multicultural institutions; field experience in post-conflict countries with the United Nations; knowledge of the social and political intricacies of the Middle-East is required and knowledge of Iraq is desireable; knowledge of programme planning and related management practises, as well as familiarity with UN administrative procedures, rules and regulations, specifically human resources, budgetary and procurement matters; experience with crisis communications techniques and strategies.

Fluency in spoken and written English and Arabic

Other Skills

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8).   English and French are the two working languages of the United Nations Secretariat.  The United Nations Secretariat is a non-smoking environment.



How to apply

All applicants are strongly encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement. Because applications submitted by United Nations (UN) staff members are considered first, provided the eligibility requirements set out in ST/AI/2006/3 are met and the application is submitted in a timely fashion, staff members should apply within 15-day or 30-day mark.

Online applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please go to “My UN” page and check the status of your application by clicking on “View Application History”, and resubmit the application, if necessary.
  1. To start the application process, applicants are required to register by opening a "My UN" account. Go to Login, and Register as a User. Fill in the form and choose a User Name and Password.

  2. After opening the account, applicants may apply for vacancies using the Personal History Profile (PHP) provided. Once the PHP has been completed for a particular vacancy, it can be saved and used for future applications. The PHP may be up-dated, when necessary, for future applications.

  3. In completing the PHP, please note that all fields marked with an asterisk must be completed.

  4. UN staff members must submit scanned copies of their two latest Performance Appraisal System (PAS) reports at the time of application to the appropriate Human Resources Office (HRO)/Personnel Office (PO) to the email address below, clearly indicating the vacancy announcement number. In case you have no access to the digitizing equipment, please submit hard copies of the two latest PAS reports to the relevant HRO/PO via fax.


Please see the Frequently Asked Questions, if you encounter problems when applying.