Telecommunications Technician, FS-4

DATE OF ISSUANCE:   31 Jan 2014
ORGANIZATIONAL UNIT:   Field Missions Administered by DPKO
DUTY STATION:   Multiple D/S

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Mission Preference List

All applicants will be notified in writing as to the status of their application (successful or unsuccessful) at the end of the recruitment/rostering/selection process (see ST/AI/2010/3 on Staff Selection System). The process for rostering based on Generic Job Openings usually takes from 4 to 6 months from the date the vacancy is posted. Placement on the roster does not guarantee selection to field mission.
Depending on professional background, experience and family situation, a competitive compensation and benefits package is offered.
More Info

United Nations Core Values: Integrity, Professionalism, Respect for Diversity
The following duties are generic and may differ depending on the requirements of the mission. Within delegated authority, the Telecommunications Technician will perform duties in one or more of the following telecommunications specialties: Radio: Actions work orders assigned by the unit supervisor; Responsible for installation of VHF, UHF and HF Mobile, base stations and repeaters, rural telephone links, trunking radio systems, antennas and related equipment; programming of radios, preventive and corrective maintenance on various types of radios; Assists in the coordination with UN agencies and local authorities on matters related to radio frequencies/channels; Assists in the erection of antenna masts and install antennas; Assists with the training of non-technical radio users on the operation of hand-held portable radios, mobile radios, base stations; Performs other related duties as required. Microwave: Actions work orders assigned by the unit supervisor; prepares and installs equipment necessary for microwave installations; carries out the programming, and testing of the various digital microwave systems utilising a wide range of specialised and complex test equipment; programs, tests and pre-commissions new equipment in the workshop area prior to deployment; performs radio-link calculation and path profile analysis; liaises with the Rigging unit regarding the mounting of antennas and feeder lines on communications towers and masts; performs other related duties as required. PABX/Switching Systems: Actions work orders assigned by the unit supervisor; implements regular and preventative maintenance for all equipment and accessories; Installs commissions and maintains/repairs a range of medium and high capacity telephone PABX terminals, group switches, voice mail systems; encrypted voice and facsimile devices, cordless mobile telephones and associated base stations, and large self-contained cellular telephone systems; Assists with the deployment, operation and maintenance of computerised telephone accounting and billings systems; operates and maintains the computerised telephone call logging and automated billing system; Operates and maintains the telephone voice mail systems; Assists in provision of local commercial cellular services; Operates and maintains the DECT cordless telephone network; Performs other related duties as required. Satellite: Actions work orders assigned by the unit supervisor; Installs, operates and maintains satellite earth station antennas, ODE/IDE, associated shelters, and foundations; Commissions, operates and maintains C band, X band and Ku band satellite systems comprising parabolic antennas of up to 9 meters, satellite modems, satellite transceivers, LNA, High Power Satellite Amplifiers (HPA and SSPA); Commissions, operates and maintains, and train end users on all portable satellite terminals; Liaises with UN Headquarters and UN Logistic Base staff regarding initial installations, including frequency coordination for satellite communications; Performs other related duties as required. Rigging: Actions work orders assigned by the unit supervisor; Assists with the construction and maintenance of communications towers and associated antenna systems; Assists with the coordination in the construction of tower foundations and anchor points in compliance with manufacturers specifications and good industry practises; Prepares tower hardware and accessories for construction and deployment; Erects self-supporting and guyed communications towers to a height of 300ft/100m; Installs antennas, transmission lines and accessories; Performs routine and preventative maintenance; Perform other related duties as required. Infrastructure: Actions work orders assigned by the unit supervisor; Assists with the blueprints, plans, construction and maintenance of communications cabling infrastructure for data and telephone; Assists with the construction cable conduits, external trenching, and external and internal wiring; Works with the telecommunications engineers to plan physical network layout, and the procurement and inventory of all hardware and cabling requirements for installations; Assists other technical departments in the installation of switching equipment, main and sub-distribution frames, and the deployment of RF transmission lines and accessories as required; Assists with the development of thorough documentation of system deployment, diagrams, infrastructure, and physical plant; Performs other related duties as required. Video-teleconferencing: Actions work orders assigned by the unit supervisor; Liaise with the other units within the sections to install, operate and maintain the video-teleconferencing (VTC) systems. Assists with the setup and configuration of the terminal equipment for both terrestrial and satellite communications systems, for the various videoconferencing applications; Liaises with UN Headquarters and UNGSC, for the scheduling of VTC events, on-site set up, participation and trouble-shooting in mission's VTC events; Assists with the coordination of set-up of remote site VTC equipment as required; Performs periodic and preventive maintenance of all VTC-related equipment; Performs other related duties as required. Common duties: Other related duties and responsibilities common to the specialties above include, but are not limited to: Effects the installation of auxiliary equipment such as power supplies, solar power systems, UPS units, Voltage Regulators, DC converters and various protection and remote control systems; Provides the supervisor with the specifications for the procurement of equipment, spares and supplies; Ensures that all the required spare parts and supplies are in place so as to minimise downtimes; Effects regularly scheduled, preventative and corrective maintenance on all telecommunications installations and equipment; Works with the asset management unit to maintain proper inventory records; Assists with the receiving/inspection of newly acquired equipment; Assists in providing in-house training for staff within the unit. Performs other related duties as required.

Professionalism: Ability to provide specialised advice in a broad range of human resources management, financial, administrative areas to the Head of Department/Office and managers. Ability to apply UN rules, regulations, policies and guidelines in work situations and prepare reports or rational with respect to key administrative decisions. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.


High school diploma or equivalent and certification/diploma of other supplemental academic qualifications or training in Telecommunications and Information Systems are required. Industry training and certifications is desirable.

Work Experience
At least six (6) years of working experience in the planning and installation of complex telecommunications equipment, networks and systems, including at least three (3) years of experience at the international level are required. Experience in international operations in a post conflict environment is desirable.

French and English are the working languages of the UN Secretariat. For this post, fluency in English (both oral and written) is required; Knowledge of another UN official language is desirable.

Other Skills

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8).   English and French are the two working languages of the United Nations Secretariat.  The United Nations Secretariat is a non-smoking environment.



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