Chief, Information Systems Officer, FS-6

DATE OF ISSUANCE:   11 Oct 2012
ORGANIZATIONAL UNIT:   Field Missions Administered by DPKO
DUTY STATION:   Multiple D/S

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Mission Preference List

Depending on professional background, experience and family situation, a competitive compensation and benefits package is offered.
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United Nations Core Values: Integrity, Professionalism, Respect for Diversity
(The following duties are generic and may differ depending on the requirements of the mission.) Within delegated authority, the Chief Information Systems Officer manages the Information Technology Unit; • Plans and directs all major IT systems projects within the mission, monitors the progress of the design, installs and commissions various networks and systems; • Develops plans for feasibility assessment, requirements specification, design, development/implementation; • Manages the Information Technology Unit budget, formulates and monitors budget allocations and expenditures, verifies funding and ensures no overrun occurs; • Develops technical specifications for procurement/contractual services, and oversees technical evaluation of bids received; • Keeps abreast of developments in Information Technology and Systems; Provides leadership on introducing technological changes; • Provides professional leadership and work direction to the Information Technology Officers and other staff within the Unit; • Coordinates the individual yearly work plan and ongoing performance assessments for all staff within the Unit and produces; • Ensures effective coordination with other United Nations agencies, programmes, and offices in order to maximise possibilities of inter-agency collaboration in Information Systems and Technology; • Ensures highest level of customer service to all IT Unit clients; • Ensures adequate stocks in quantity and quality of equipment to meet customer’s demands in accordance with DPKO approved ratios; • Chief IT Unit may be required to take a ‘hands on’ approach in small DPKO missions participating at all levels of projects and their implementation. • Performs other duties as required.

PROFESSIONALISM: Knowledge of the substantive field of work in general and of specific areas being supervised. Ability to produce reports and papers on technical issues and to review and edit the work of others. Ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. •Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. • TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.


High school diploma or equivalent. Technical training in the field of Information Technology is highly desirable. Certifications in relevant areas of IT such as inter-networking, system administration and information management are an advantage.

Work Experience
At least 10 years (5 years with a bachelor degree) of progressively responsible professional experience in the planning, design and implementation of IT systems and networks in highly complex and large-scale operations. At least 10 years (5 years with a bachelor degree) of proven track record in managing and delivering highly complex projects; 4 years of which should be at the international level of the public/private sector, while functioning at management level. Field experience in United Nations Peacekeeping missions is highly desirable.

Fluency in one of the working languages of the UN Secretariat - English or French, (both oral and written) is required; knowledge of the other is desirable. Knowledge of another UN official language is an advantage.

Other Skills

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8).   English and French are the two working languages of the United Nations Secretariat.  The United Nations Secretariat is a non-smoking environment.



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