|Frequently Asked Questions|
How do I
apply for a vacancy?
- In order to
apply to a vacancy, you must:
- Complete the Personal History
- Go to the vacancy list,
- Select the vacancy of interest,
- Submit your application for the vacancy
- Click on
"Register as a User". You will be asked to enter information,
including Email address, User Name, Password and Password Hint. Be
sure to remember your User Name and Password. You need this
information to login in the future and to complete the Personal
History Profile (PHP) so that you can apply for a vacancy. If you
currently work, or have previously worked, for a United Nations
Organization or Agency, you will be asked additional questions,
which may give you preference for a vacancy.
- After you
have successfully registered, your User Account will be created
and your "My UN" page will be displayed.
What if I
forget my Password?
- On the
Login page, click on "Forgot your Password". Your Password Hint
will be emailed to the email address you provided, when you
registered. Choose a Password Hint that will let you recall your
What is "My
- "My UN"
page is a page that is displayed once you have registered or
logged in. This is a personal identification page where you can
View/Edit your Personal History Profile (PHP) and View/Edit your
For how many
vacancies can I apply?
- It is up to
each candidate to review the responsibilities, competencies and
qualifications required for a particular vacancy, before making a
decision to apply for an advertised post. Hasty decision to apply
for a vacancy, for which you are clearly not qualified, might
reflect on your credibility.
What is a
Personal History Profile (PHP)?
- A Personal
History Profile (PHP) is a special online resume, consisting of
questions about you. It includes General information, Address,
Relations, Education, Employment, Languages and References Page.
It is used to evaluate your suitability for a vacancy, as well as
for administrative purposes in case you are selected to work with
How do I
create or complete my Personal History Profile (PHP)?
- After you
register or login, your “My UN” page will be displayed. Click on
“Edit/View Personal History Profile”. The General information page
will then be displayed. Answer all the required questions, those
marked with an asterisk (*), from the General information,
Address, Relations, Education, Employment, Languages and
How do I get
to the General Information page?
- When you
click on "Edit/View Personal History Profile" from your "My UN"
page, the General Information page will be displayed. Click on the
Tab corresponding to the page you want to edit.
apply on-line. What is the problem?
- There may
be several reasons. Please check the following:
- Did you complete all the required
fields marked with an asterix (*)?
- Did you save each page before
proceeding to another? Once you save a page, information on the
page will be saved even if you lose the Internet connection. You
can start again from where you left off.
- Do you have the appropriate browser
setting? Please note that the following browser versions are
- Netscape 6.0 (or higher)
- Internet Explorer 5.5 with Service
- Internet Explorer 6.0 or
If you still
cannot apply online, please download the Personal History Form (Click here to download the form) in the
Word format and submit it to the appropriate e-mail address or fax
number indicated in the paragraph 4 under “How to apply” on the
Vacancy Announcement. This is, however, not a recommended
procedure as it slows down the selection process.
tongue is not listed, what should I do?
- Since we
cannot list all the languages in the world, we would recommend
that you use the Personal History Profile (PHP) form as best as
you can, indicating perhaps a language you know best, other than
your mother tongue.
I do if I cannot find my field of work?
- If you do
not find the exact answer to question #13 of the General
Information page, “What is your preferred field of work?”, you can
indicate “professional, managerial & technical specialists for
which no job family exists”, and explain your field of activity in
more detail under the “Employment” page.
How do I
know of I possess the right skills for applying to a post in the
General Service category?
interested in obtaining a position in the General Service
category, such as secretarial and clerical positions, Word
processing, accounting and statistical positions must have
successfully passed the required relevant test(s) before they may
be considered for recruitment. A high school diploma or equivalent
is required. Those who are successful in the test are considered
for available vacancies. Please note that success in the test(s)
does not guarantee an offer of employment, it only ensures
consideration as vacancies arise. Recruitment of General Service
posts is on local basis, that is, from the duty station in which
the particular office is located. The appointment is limited to
the duty station indicated on the vacancy announcement. For
additional information concerning recruitment in New York, write
to General Service Staffing Section, Room DC1-0200, United
Nations, New York, NY 10017 or visit the office on Wednesdays between 10 :00 and noon to make an
appointment. You could also send an email to firstname.lastname@example.org
What are the
steps in the recruitment process? How can I know the status of my
- Candidates who apply
on-line will receive an automatic reply stating the following:
[This is an automatic email from the United Nations, Office of
Human Resources Management confirming your application for the
following vacancy..]. Only candidates who are seriously being
considered for a post are contacted for an interview. Interviewed
candidates will normally be advised of the outcome of the
selection process after a period of about four weeks. At all
times, candidates may view the status of the vacancies they have
applied for by clicking on « Application history » in their « My
UN » account.
For general inquiries or technical support on applying online please contact us at email@example.com. Please describe in detail the problem you encountered as well as what you were trying to do. The more information you can provide the better we can assist you.